ITility, LLC

  • Senior Technical Specialist (Production Support)

    Job Locations US-DC-Washington, DC
    Posted Date 5 months ago(5/24/2018 12:26 PM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    ITility is looking for an experienced Senior Technical Specialist to support the DHS Office of the Chief Financial Officer, Financial Systems Modernization (FSM) Joint Program Management Office (JPMO) IT Management Branch. The JPMO is responsible for identifying, implementing, and overseeing modern and compliant financial management systems and business processes across the Department. The JPMO provides standardize business processes to align with mandates, provides change management and program management services. The JPMO also provides technology-based services and systems, in the most cost-effective manner, to facilitate the JPMO’s objective. The JPMO also leads and manages DHS business integration, financial management process standardization, functional requirements management, and the people side of change. The JPMO also prepares cost estimates and budget requests; manages available funds, program schedule, risks, and personnel; manages the execution of contracts and agreements; and ensures that project plans are implemented on schedule, within scope, and within budget.


    The role of FSM JPMO’s IT Management branch is to oversee all technical activities related to the migration of component level financial management systems. These activities are guided by several policy documents to include DHS’s Systems Engineering Life Cycle (SELC) and DHS Directive 102-01.


    • Provide deliverables and work products associated with Visio, Agile boards, and project schedules, presentations and status reports.
    • Lead strategic project execution from concept to operations.
    • Deliver projects and products using the appropriate agile/waterfall project management methodology.
    • Work with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or requirements.
    • Work with external vendors and internal product stakeholders to move the project forward by managing risk.
    • Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team.
    • Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production).
    • Actively participate in the Information Systems Manager community, sharing and reapplying skills and knowledge and bringing in best practices.
    • Coordinate with Enterprise Architects and Directors to ensure that the architectural and operational standards are followed.
    • Translate strategic plans into specific objectives, and create and execute project plans to achieve objectives.
    • Ensure the content is ready for deployment and resolves deployment related issues, concerns, etc.
    • Maintain regular contact with internal and external customers and solution delivery vendors.
    • Establish and maintain effective working relationships with the components, staff and stakeholders.


    • Bachelor's Degree
    • Twelve (12) years of IT experience
    • Four (4) years of Technical Specialist -Production Support experience
    • Must have DHS Suitability

    ITility is an Equal Opportunity Employer

    ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive.

    ITility is committed to the principle of equal employment opportunity, and complies with all applicable laws which prohibit discrimination and harassment in the workplace. ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, age, disability or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility’s offices, client sites, other locations where ITility is providing services, and to all work-related activities.


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