ITility, LLC

  • Senior Program Manager (DHS OCIO)

    Job Locations US-DC-Washington, DC
    Posted Date 2 months ago(4/20/2018 10:49 AM)
    Job ID
    2018-1676
    # of Openings
    1
    Category
    Management
  • Overview

    ITility is seeking an experience, performance driven Program Manager to lead our support efforts for the to improve the U.S. Department of Homeland Security (DHS) Office of the Chief Information Officer’s (OCIO) performance in achieving a reliable, scalable, flexible, maintainable, accessible and secure infrastructure environment.  This is a complex management position that is responsible for the supervision and implementation of program management processes, including, but not limited to project management, portfolio management, performance management and financial analysis of IT system management, enterprise architecture, systems engineering, industrial engineering, change management, business transformation, infrastructure analysis, system implementation and policy compliance to improve service delivery, enhance performance, reduce downtime, decrease potential risks, implement cost savings and achieve cost avoidances. 

    Responsibilities

    Specific job requirements include:

    • Manage the overall task order and ensure all ITility and subcontractor employees comply with DHS Headquarters OCIO requirements.
    • Assist in the implementation of Project Management Institute (PMI), System Engineer Life-Cycle Management (SELC), Capability Maturity Model Integration (CMMI), Information Technology Infrastructure Library (ITIL), Independent Verification and Validation (IV&V) and Performance Management Systems methodologies to identify project deficiencies and deltas, and conduct critical assessments, gap analysis and risk analysis to be detailed in a corrective action plan. Utilize industry standards and best practices congruent throughout the integration, monitoring and controlling of Project Management Life-Cycle activities.
    • Utilize Project Management Body of Knowledge (PMBOK) training and expertise to oversee HQ OCIO information technology (IT) projects and support services to include but not limited to integration management, human resources management, communications management, risk management, procurement management, quality management, and time, scope and cost management
    • Utilize project management knowledge, experience and skills to integrate and/or overlap other best-industry standard methodologies and practices such as, performance management, portfolio management, problem management, process management, business management, financial management, security management, logistics management; and, information technology infrastructure library (ITIL) best practices and capability maturity model integration (CMMI) modeling in support of Headquarters OCIO information technology (IT) programs and projects.
    • Serve as the primary point of contact when interacting with the Contracting Officer (CO), Contracting Officer Representative (COR), and federal executives and managers.
    • Appoint, supervise and oversee management of contractor team leads and subject matter experts (SME) to directly interact with other relevant internal/external stakeholders and end-users.
    • Engage with OCIO federal managers representing various organizations, programs, projects and tasks to attain a basis of understanding of the culture and environment within DHS that may have a high impact on the success of program completion, and report such findings to executive, senior and federal managers.
    • Envision, define and set goals and objectives for personnel and technical activities in accordance with OCIO “as-is” and “to-be” environments. Define, and set-goals and objectives ensuring that the future state becomes more defined as the contractor teams progress from requirements to design, build and deployment.
    • Responsible for oversight of the contract to include its deliverables, quality and timeliness and shall continually seek to reduce redundancy and excessive cost of task, projects and processes.
    • Develop and submit a risk management and risk mitigation report identifying seen/unforeseen incidents that may prevent or have high impact on task or project completion. Create, with government approval, a quality plan, providing quality targets, assurance, and control measures, along with an acceptance plan, listing the criteria to be met to gain government acceptance at the completion of the task or project.
    • Designate the appropriate administrative and technical groups to complete task and project assignments and submit deliverables to federal managers validating project/task completion. Maintain overall control and communicate with project personnel during tasks and project implementations and shall provide oral and written progress updates to appropriate federal managers, as required during implementation and deployment.
    • Ensure task and project completions are thoroughly and timely documented, include a deliverables checklist, identify administrative and technical individual points of contacts, team or working group points of contact, meeting minutes, requirements documentation, design and development documentation, deployment, integration and production documentation and scheduling, a “punch-list” and lessons-learned or post mortem documentation at transitioning to federal managers, administrative and technical teams.
    • Administer performance improvement and correctional actions to mitigate behavioral or performance issues of contractor employees to include, at a minimum, warnings, reprimands, suspensions, and removals. Implement approved surveillance methodologies to manage performance and track personnel compliance. The PM/DPM shall realign or submit recommendations to remove contractor personnel who will not adhere to behavior modification instructions nor improve performance. 
    • Establish and manage an internal contractor Program Management Office (PMO) and become the authority of the PMO with oversight of the entire contractor teams. Instruct the contractor teams to use the PMO to submit all expected work requirements, schedules, deployment plans, processes, deliverables, problems/solutions, quality products and other related contractor work products via the PMO.

    Qualifications

    Education and Experience Requirements:

    • 10 Years of management experience; with a minimum of 5 years IT Program Management
    • Possess knowledge and expertise in project management, performance management, financial analysis, security support, financial analysis, human resources and logistics management support services for IT program.
    • Project Management Professional (PMP) Certification
    • BS/BA Degree
    • Security Clearance: Top Secret SCI

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