The Environmental Protetection Agency (EPA) requires Information Technology (IT) support services for Region 1 encompassing CT, ME, MA, NH, RI, and VT.  The Telecommunications Programmer/System Analyst will oversee all aspects of the Regional Office Telecommunication support services.

 (This position is contingent upon award)

• The Boston regional office on-site Telecommunications Programmer/System Analyst shall be responsible for supervision of all telecommunication services rendered to Region 1.
• The Telecommunications Programmer/System Analyst shall be responsible for planning, organizing, directing, controlling, and coordinating this function and serve as the contact point for any questions.
• The Telecommunications Programmer/System Analyst shall work with the Project Manager to define work tasks and resolve problem areas.
• The Telecommunications Programmer/System Analyst shall schedule on-going work and specific work orders for miscellaneous tasks in an efficient, responsive manner, ascertaining EPA priorities designated by the Project Manager.
• The Telecommunications Programmer/System Analyst shall review the performance of his/her employees, making recommendations to the Project Manager on changes that would improve efficiency of the contract operation.

• Seven (7)+ years experience managing in-house phone system integration in both PSTN and VoIP.
• Three (3)+ years experience in Avaya systems administration and Cisco/Tandberg video conferencing systems.

ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive.

ITility is committed to the principle of equal employment opportunity, and complies with all applicable laws which prohibit discrimination and harassment in the workplace. ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, age, disability or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility’s offices, client sites, other locations where ITility is providing services, and to all work-related activities.