The Environmental Protetection Agency (EPA) requires Information Technology (IT) support services for Region 1 encompassing CT, ME, MA, NH, RI, and VT.  The Telecommunications Programmer/System Analyst will oversee all aspects of the Regional Office Telecommunication support services.

 (This position is contingent upon award)

• The Boston regional office on-site Telecommunications Programmer/System Analyst shall be responsible for supervision of all telecommunication services rendered to Region 1.
• The Telecommunications Programmer/System Analyst shall be responsible for planning, organizing, directing, controlling, and coordinating this function and serve as the contact point for any questions.
• The Telecommunications Programmer/System Analyst shall work with the Project Manager to define work tasks and resolve problem areas.
• The Telecommunications Programmer/System Analyst shall schedule on-going work and specific work orders for miscellaneous tasks in an efficient, responsive manner, ascertaining EPA priorities designated by the Project Manager.
• The Telecommunications Programmer/System Analyst shall review the performance of his/her employees, making recommendations to the Project Manager on changes that would improve efficiency of the contract operation.

• Seven (7)+ years experience managing in-house phone system integration in both PSTN and VoIP.
• Three (3)+ years experience in Avaya systems administration and Cisco/Tandberg video conferencing systems.