ITility is looking for an experienced and qualified Subject Matter Expert to provide technical support in planning and maintaining oversight of project plans, performance models and production analysis. The contractor shall design and create usable templates to generate tools and reports at specific intervals, such as weekly, bi-weekly, monthly, semi-annually, etc. in support of the USCIS mission. The Contractor will conduct data analysis and develop models that will be used by FOD to inform operational decision making. The Contractor will provide support functions, management or strategic consulting, program planning, production and resource planning, audits and evaluations, studies, scenarios, and reports relating to mission oriented business programs.
Design and implement linear programming, economic and other models to assess operations-specific requirements, performance and optimization levels with regard to production output, revenue generation, cost structure, and staffing resources.
Design and implement other performance initiatives as needed to adequately capture changes in management focus on performance variables within five (5) business days upon notification from the Government.
Provide quality assurance planning and support services. Conduct program research and data collection. Conduct special projects, analysis and reports. Shall provide activity report 30 days after approval of the Program Management Plan and monthly thereafter report on the level of support, research and analysis performed.
Assist in development of program policies and procedures. Monitor project cost and schedules and report anomalies outside of acceptable or agreed upon deviations. Recommend and assist with program management best practices.